At studioSEVN, we recognize the significance of safeguarding your personal information. Our commitment to protecting your privacy is outlined in this Privacy Policy, which applies to the use of our products, website, and services (collectively referred to as "Services"). Regardless of how you access or use our Site, including through mobile devices, this Privacy Policy governs the collection, usage, and sharing of your personal data when you visit or make purchases from our Site. We may periodically update this Privacy Policy to reflect changes in our practices, or for operational, legal, or regulatory reasons.
When we refer to "we," "us," or "our" in this Privacy Policy, we are referring to studioSEVN and any related entities as specified below. The responsible entity for collecting and processing your personal data in connection with your use of the Site depends on the region in which you are located:
All countries: studioSEVN LTD
INFORMATION WE COLLECT
Personal information refers to information or opinions about an individual that can identify or reasonably identify them, regardless of whether it is true or recorded in a material form. Here are the types of personal information we may collect from you:
-
Your name
-
Images of you (if shared with us)
-
Contact details, including email address, street address, and telephone number
-
Credit card or payment details (processed through our third-party payment processor)
-
Information provided through customer surveys
-
Details of products and services you have requested or inquired about, along with our responses
-
Shopping cart details and purchased products if you have opted into our Outbound Marketing Program Terms and Conditions or made a purchase from our site
-
Browser session and geo-location data, device and network information, page view and session statistics, acquisition sources, search queries, and browsing behavior
-
Information about your use of our services, including communication through our online platforms, browser and operating system details, and the domain name of your internet service provider
-
Additional personal information that you provide to us directly or indirectly through the use of our services, associated applications, associated social media platforms, and permitted accounts
-
Any other personal information requested by us or provided by you or a third party
We may collect this personal information either directly from you or from third parties.
COLLECTION AND USE OF PERSONAL INFORMATION
We will collect and process personal information in accordance with lawful bases. This includes obtaining and processing personal information based on your consent, the performance of a contract with you, and/or our legitimate interests. The collection, use, and disclosure of personal information may serve the following purposes:
-
Facilitating your access and use of our Services, including the supply and delivery of purchased goods through our Site.
-
Contacting and communicating with you.
-
Maintaining internal records, performing administrative tasks, and handling invoicing and billing matters.
-
Providing location-based Services, such as personalized content based on your general location data.
-
Conducting analytics, market research, and business development activities to enhance and improve our Services, associated applications, and social media platforms.
-
Running promotions, competitions, and offering additional benefits to you.
-
Engaging in advertising and marketing efforts, including sending promotional information about our products and services, as well as information about third parties that may be of interest to you.
-
Making targeted marketing calls or messages and gathering feedback, if you have opted into our Outbound Marketing Program Terms and Conditions.
-
Meeting our legal obligations and resolving any disputes.
-
Fulfilling any other purposes for which the information was collected.
If you are under the age of majority in your state or province of residence, please refrain from using our Services or Site. We do not knowingly collect personal information from individuals under the age of majority. If we become aware that we have inadvertently received personal information from someone under this age, we will take steps to remove such information.
Your personal information will be:
-
Processed securely and protected against unauthorized or unlawful processing, accidental loss, destruction, or damage.
-
Collected only for the specific purposes identified in the section above, and will not be further processed in a manner inconsistent with those purposes.
-
Kept up to date whenever possible and within our control (please inform us if you would like any of your personal information corrected).
-
Retained only for as long as necessary to fulfil the purposes for which it was collected, including fulfilling legal, accounting, or reporting requirements.
When determining the appropriate retention period for personal information, we consider factors such as the amount, nature, and sensitivity of the information, the potential risk of unauthorized use or disclosure, the purposes of processing, the availability of alternative means to achieve those purposes, and applicable legal requirements.
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
We may share personal information with the following entities:
-
Third-party service providers: IT service providers, data storage providers, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators.
-
BigCommerce: We utilize BigCommerce to power our online store on the Site. See their privacy policy at https://www.BigCommerce.com/legal/privacy
-
Our employees, contractors, and related entities.
-
Existing or potential agents or business partners.
-
Sponsors or promoters of promotions or competitions.
-
Parties involved in any actual or potential transfer of our business or assets.
-
Credit reporting agencies, courts, tribunals, and regulatory authorities in the event of non-payment.
-
Courts, tribunals, regulatory authorities, and law enforcement officers as legally required.
-
Third parties who assist us in providing information, products, services, or direct marketing to you.
Overseas disclosure: The third parties listed above may store, transfer, or access your information overseas. Upon request, we can provide a list of involved third parties.
Unless we obtain your consent for overseas disclosure, we will only disclose information to countries with substantially similar privacy protections or take reasonable steps to ensure your information remains protected.
YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION
Access, Erasure, and Data Portability
You may request details of the personal information we hold, request deletion, or request transfer to a third party.
Complaints
If you have a complaint about how we handle your personal information, please contact us. We will investigate and respond in writing. You may also contact a regulatory authority.
Correction
If any information we hold is inaccurate, incomplete, outdated, or misleading, please contact us and we will correct it.
Information from Third Parties
If we receive your information from a third party, we will protect it as described here. If you provide information about someone else, you warrant that you have their consent.
Objection to Processing
You may object to processing based on legitimate interests or public interest. We must demonstrate compelling grounds to continue processing.
Restriction of Processing
You may request restricted processing if:
(i) accuracy is contested,
(ii) processing is unlawful,
(iii) needed for legal claims, or
(iv) you have objected based on legitimate interests.
Unsubscribe
You may withdraw your consent for direct marketing at any time. You can unsubscribe through provided channels.
Your Choice
By providing information, you acknowledge that we will collect, store, use, and disclose it as outlined. Not providing information may limit your ability to use our Services.
STORAGE AND SECURITY
We implement physical, electronic, and managerial measures to protect your personal information. However, transmission over the Internet carries inherent risks, and we cannot guarantee absolute security.
COOKIES AND WEB BEACONS
We may use cookies to store preferences and support retargeting campaigns. You can block cookies via browser settings, though this may affect functionality.
We may also use web beacons (Clear GIFs) to analyse behaviour and page views.
We may use Google Analytics. More information: https://policies.google.com/technologies/partner-sites
LINKS TO OTHER WEBSITES
Our Services may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies.
ADVERTISING RELATED THIRD PARTIES
We use BigCommerce to operate our online store.
We use Google Analytics. Privacy policy: https://www.google.com/intl/en/policies/privacy/
Opt-out of Google Analytics: https://tools.google.com/dlpage/gaoptout
TARGETED ADVERTISING
Learn how targeted ads work:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt-out links:
General opt-out: http://optout.aboutads.info/
We do not alter data practices based on Do Not Track signals.
STOP RECEIVING COMMUNICATIONS FROM US
-
Unsubscribe from emails via the link in the message
-
Text “STOP” to opt out of SMS communications
-
Or email our Data Protection Officer to be removed from marketing lists
AMENDMENTS
We may modify this Privacy Policy at any time. If changes occur, we will notify you using the contact details provided. Updates become effective upon notice.
DATA PROTECTION OFFICER AND CONTACT
In countries where required, we appoint data protection officers. For inquiries:
All countries:
Privacy Office Email: info@studiosevn.com
Please contact the Privacy Officer with any questions or notices.